Avantages
- Pay rate is still relatively competitive, but that gap is dwindling. - Generally the staff you work with are great people. - Good discounts. - Relatively flexible with hours. - It still beats working for Walmart or some other big retailer. When I first started at TCS about 3 years ago, I was rather happy to have a 2nd job (part-time) that I liked and enjoyed going to. My schedule was much heavier than agreed upon at first, but after the holiday season and the elfa sale I was able to talk to the Store Manager and she culled it down (until she forgot and/or got upset with me). I was inspired by the amount of training they gave their staff and the attention they brought to each employee. They seemed genuinely concerned for my welfare as a successful employee and as a human.
Inconvénients
- I've heard they start men at a higher salary rate than women (regardless of experience), but I cannot confirm this. - If you get injured on the job, it becomes a huge issue. Not because of your welfare, but because it's a Workers' Comp claim and they really dislike those. - Management does seem to schedule hours preferably towards their favorites. - The trucks that need to be processed are rather difficult, the time goals given are unrealistic and barely change when it's 2800 cubes versus 3000. They also don't take into account the size of the merchandise being received and the number of sku's. It's a constant struggle to make time goals and really discouraging. - With the invention of the POP program, lines are longer, more staff is required at the registers (but no additional people are added on the floor to assist the customer) and you begin to feel like a McDonald's person "would you like fries with that?", as we now have to ask every customer "Are you a POP Star with us? Would you like to become a POP star? It's quite fun and gives you tons of perks". Gone are the days of being able to connect with the customer. It's now about getting them to sign up and be POP stars. - They have a few things going that aren't quite kosher legally: you're told to not talk to others about pay, management doesn't know much about employment laws and bends them quite a bit, if you're injured on the job (or off) and need accommodations - they aren't keen on helping an employee to figure out their options. And these are just what I can think of at the top of my head.