Regular Support Job No Growth - Avis employé Cloud Support Engineer II TrustedTech

2,0
12 sept. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good supporting Team and Leads High Salary

Inconvénients

While most other departments are known for fostering growth and maintaining a positive environment, this does not seem to apply to the CSEs. The only advancement opportunities available to us are either moving into Lead roles or transitioning to Professional Services. However, there are currently only two Lead positions within the department, and as long as they are filled, upward mobility is limited since other positions are never open. We have virtual meetings 2-3 times a day, yet are still required to be onsite from Monday to Thursday. There seems to be little justification for this requirement. If your goal is to remain a CSE, this position may suit you, but upward progression is limited. As a result, the average tenure for CSEs tends to be less than a year

avatar
Réponse de TrustedTech
1y
Thank you for taking the time to share your feedback. We’re sorry to hear the role did not meet your growth plan expectations. Trusted Tech Team is committed to the growth and development of our staff, so your feedback will be thoroughly reviewed internally. If you’d like to provide further feedback, you can contact hr@trustedtechteam.com. We wish you luck in your future endeavors.

Découvrez plus d’avis sur TrustedTech

5,0
13 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

One of the best learning experiences in Software Sales. Management and the team culture is one of the best and most helpful, everyone is always open to questions and be a helping hand

Inconvénients

Wish there was more opportunity for WFH

5,0
15 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Remote work is an option now - Flexibility in hybrid work for CA employees (we just moved to 4 days per week WFH for our team) - You get to work on a mix of tier 2 and tier 3 tickets. So good exposure to troubleshooting/technical break-fix of complex tickets. - Reputable organization (holds 6/6 MS designations)

Inconvénients

- Headquarters is in California, but we work East Coast hours (but hey, you wrap up work at a decent time)

Voir les avis par: Utile|Évaluation|Date|Tout