2,0
16 sept. 2022
Employé (anonyme)
Employé (ancien), moins d'un an
Recommande
Approbation du PDG
Perspective commerciale
Avantages
Not much Pro's as it is an on-site job with the vibe of a remote setup coupled with management not being on site.
Inconvénients
Complete lack of communication from management. Quality leads & analysts non-existent. Heavily reliant on experienced agents for information provided for troubleshooting. More fixated with SLA's then updating KB articles. Little to no consideration for wellbeing of employees.