Okay job if you like making customers uncomfortable - Avis employé Mobile Expert Wireless Vision

You are basically a punching bag for upset customers. Constant billing complaints and when you say to call customer care they get more mad. You are expected to push so many products on customers who don't need it because of goals set by higher-ups. Customers hate being pitched a new tablet when they are only getting a new phone in a pinch because they broke theirs and already complained about the price of the new one. Then we are expected to pitch headphones, they say no. Now pitch a smartwatch, they say no. And if you don't pitch every type of item then you get "coached" on it.