Altudo: Personalized Customer Experiences at Scale - Avis employé Trainee HR eDynamic

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Exposure to a group of high-profile clients with a wide variety of projects. The company places significant responsibility on individuals to deliver during client engagements.

1. No operational infrastructure--telephones do not work, internet goes down continuously, no accounting system 2. No project infrastructure--no process, no governance models, no time tracking, inconsistent project management 3. No career path--no education or investment in people, poor working facilities 4. No commitment to the customer--focused on 'closing the deal', then hope the project is delivered, customers typically only execute one project and then leave 5. Unsustainable business models--50% annual employee attrition rate, 80% customer attrition rate, low-ball projects with no margin