Seems misleading at times but the pay is what keeps you - Avis employé SSR - Support Services Representative eHealth

3,0
28 janv. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

They do offer a lot of good incentives and bonuses such as reimbursement for certain bills, paying student loans, buying lunches etc. the work is also easy.

Inconvénients

The advertisement the use for beneficiaries often seem misleading, they usually call to be taken off the list which I don’t think they ever do. All of the calls are very redundant so if you get bored easily this may not be the position for you. If you get offended easily, also may not be the job for you.

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Réponse de eHealth
4y
Thank you for being part of our sales team and for taking the time to leave your feedback. We are proud of the important service we provide to our customers but you're right, it isn't for everyone. I also want to assure you that we do have a rigorous Do Not Contact process to ensure these requests are honored. If you have questions about it, please talk to you manager or you can find it on eConnect. We appreciate your hard work and making time to write a review. ~Bob

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5,0
19 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Supportive team environment, helpful training resources, flexible scheduling during peak periods, and opportunities to learn the healthcare marketplace.

Inconvénients

High call volume expectations, inconsistent communication between departments, limited advancement clarity, and frequent process changes that slow workflow.

1
1,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The Pay was somewhat alright.

Inconvénients

The Place was a mess! The work was extremely stressful and daunting! everyone looses thier voice at some point from constantly talking. Each sale lasts about 1-3hours, due to rules, requirements, and mandatory verbiage. Too many grey areas, for management to single you out, and penalize you for undefined verbiage, which leads to penalties and pay deductions. Management is stealth in discrimination and abuse. Like I said, too many grey areas. So if they have something against you, too many opportunities to penalize you unjustly. I lost over $4000 from this alone. Your metrics can be whatever they want it to be. Management even said to me, I quote, "We can move numbers around here and there", during a virtual meeting.

1
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