J'ai postulé en ligne. J'ai passé un entretien chez Alight Solutions (Houston, TX) en août 2020
Entretien
Alight have two interviews conducted, process wasn't difficult. The first interview was presenting scenarios and customer serivce type questions and you voice record answers. The second interview was virtual and the interviewer made the process easy.
Questions d'entretien [1]
Question 1
Give an example of a difficult encounter with customer and describe the outcome.
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Alight Solutions (The Woodlands, TX) en sept. 2021
Entretien
They use the STAR method. Give good examples. They are looking for curiosity and hunger to learn and grow. It’s fairly easy to get great experience and move up or around quickly.
Questions d'entretien [1]
Question 1
Describe a time you were expected to meet a difficult deadline.
J'ai postulé via la recommandation d'un employé. Le processus a pris 3 semaines. J'ai passé un entretien chez Alight Solutions (Houston, TX) en avr. 2018
Entretien
After the virtual with just your self answering the questions provided, It is a group interview that breaks off into a personal interview with you and two people from the company.
Questions d'entretien [1]
Question 1
How you would handle a frustrated and difficult client.
