The hiring manager seemed genuinely nice during our conversation, which made the overall experience even more disappointing. Unfortunately, the interview process was a masterclass in how not to treat candidates. The timeline and communication issues were significant. There were weeks of complete silence from the recruiter, with no responses to basic questions about next steps. Scheduling became increasingly restrictive as the process continued. It quickly became "only this day" and "only this time" requirements, with zero accommodation for candidates who have full-time employment elsewhere. Even during emergency weather conditions in NYC, they refused virtual alternatives and showed no acknowledgment of legitimate safety concerns. The expectation seemed to be that candidates should drop everything for their convenience. The communication throughout was unprofessional and disorganized. Multiple back-and-forth emails were required for basic scheduling coordination, with no clear process expectations or timelines provided. If this is how they treat candidates they're supposedly interested in, imagine how they treat employees. For a role specifically focused on people operations, the complete lack of empathy and flexibility was shocking. Your recruiting process is a direct reflection of your company culture, and candidates are evaluating you too.