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      Recherches associées: Avis sur Altice | Offres d’emploi chez Altice | Salaires chez Altice | Avantages sociaux chez Altice
      Entretiens chez AlticeEntretiens d’embauche pour Technical Support Representative chez AlticeEntretien chez Altice


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      Entretien pour Technical Support Representative

      2 avr. 2018
      Employé (anonyme)
      Newark, NJ
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Altice (Newark, NJ) en janv. 2017

      Entretien

      When they called me in I was interviewed by one supervisor. She was very kind. Probably the best supervisor during the time I was there. After a series of questions she showed me around the call floor and that was it. About 3 days later HR called me to offer me the job.

      Questions d'entretien [2]

      Question 1

      They ask for definitions of technical terms. I'm not going to offer answers. You can easily Google these. Q: What is LAN/WAN? Q: What does DHCP stand for/what is it? Suggestion: You don't have to give a complicated answer. Q:What is DNS? Q:What is a HardDrive/SSD? Q: What is SMTP/IMAP/POP? Q: What is the difference between them? Q: Which one is the sending protocol? Q: What is Port Forwarding? Q: What is TCP/IP? Q: What's a MAC address? Q: What's a router? Q: What is a modem? Q: What does the exclamation point (!) mean in Windows? Q: What does it mean when it's next to a device in Device Manager in Windows? Q: Do you have experience with iPhones/Android/MacOS/Windows (Adding email accounts, for example?) Q: What is WiFi? Q: What is HDMI/VGA/DVI?
      1 réponse

      Question 2

      Q: Why do you want to work here?
      1 réponse
      1

      Autres retours d’entretien d’embauche pour un poste comme Technical Support Representative chez Altice

      Entretien pour Technical Support Representative

      11 oct. 2019
      Employé (anonyme)
      Newark, NJ
      Offre acceptée
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Altice (Newark, NJ) en août 2018

      Entretien

      this is literally the definition of a scam. They will waste your precious time. Steer clear. The worst company ever full of lies, bad management and sneaky ways to put the blame on the reps.

      Entretien pour Technical Support Representative

      4 oct. 2017
      Candidat à l'entretien anonyme
      Newark, NJ
      Offre refusée
      Expérience neutre
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Altice (Newark, NJ) en oct. 2017

      Entretien

      Applied online. Received an email with few details regarding an hiring event for 10/3/2017 from 10 to 3. Arrived at 10 to find a line of 50 people. After waiting in line for almost two hours, I got called to the desk where I was screened on technical knowledge. After that I was invited to the next step. I was taken to the 9th floor and waited for almost an hour behind the applicants that were already waiting before me. Finally I was called and interview by a tech support supervisor. Very in depth interview. Was notified that its more customer service and billing calls than actual tech support. So basically I wasted 4 hours because of the tittle of the position which is a fraud. Why not name it customer service representative? Supervisor seemed not well informed actually made me want the job less. It's a performance driven position if you don't perform or get bad reviews or evaluation then you will get written up. Seemed like a high stress level job. Was offer the job on the spot but declined. A couple of tech questions and typical corporate questions. If you disagree with a supervisor what would you do?

      Questions d'entretien [4]

      Question 1

      Describe how you would troubleshoot a bad registry in windows?
      1 réponse

      Question 2

      How many devices can a 50 mb/s handle?
      Répondre à cette question

      Question 3

      If you have 1000 dollars and ten envelops. How would u distribute the money in each envelope so you can provide change to any amount from 1 to 1000
      Répondre à cette question

      Question 4

      How do you troubleshoot bsod
      Répondre à cette question
      5

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