Easy for me but hard for some I can imagine. Just had to chat and then go on shop floor. Nice woman interviewing me. I would recommend. Thanks Argos - you the best!
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Argos (Glasgow, Écosse) en juin 2020
Entretien
Online application - they stated in the interview that they look at the additional comments box for what you write before they look at CV's make your best impression from the start!
Heard back next day arranging a telephone interview, this was very friendly, informal, a good chat just about where I have worked, what is good customer service and provide examples, why do you want to work for Argos, quite typical questions.
Then it was an in-person interview with a manager, a different one from the telephone interview. this lasted an hour but this was a good sign as my interview was the longest of the day and I got the job, its about good rapport and making a connection even during an interview and showing your spark. I was asked similar questions to the interview over the phone that I had done previously, how I would go about selling a camera to a customer, this is good point to mention card and care. I also discussed community champions and how the employer supports the community and ability to work up and get training with the company
Questions d'entretien [1]
Question 1
what is excellent customer service and an example of a time you provided this?
it was a long interview (1 hour) but relatively easy. however it did involve role play which was quite hard as i didn’t know how to work the system and most products i was being told to look for weren’t in stock.
J'ai passé un entretien chez Argos (East Kilbride, Écosse)
Entretien
one on one interview with questions about experience with customers, teamwork, and how to deal with different customer scenarios. Also asked about background info. Overall a light and easy friendly chat.
Questions d'entretien [1]
Question 1
Tell me a time you dealt with a difficult customer and how did you solve the problem