J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez B&Q en déc. 2013
Entretien
Applied online, had a phone interview then was invited to the store. Went around shop floor talking to customers then had a one to one interview. We also had to build a tower using new papers and glue. This is too see how you interact with one another. Make sure you are constantly talking they rate you on this!
J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez B&Q (Brighton, Angleterre)
Entretien
The process took 5 days. I had first passed the online screen test and received a email asking me to book a telephone interview with the recruiter.
The telephone interview was easy just practice taking in deep breath's to allow you to speak fluently on the phone and have a glass of water near by.
It consisted on five questions however some people even say they've had 3 questions all competency based.
After the phone call I was invited for a group interview which I was dreading as I just prefer 1-1, surprisingly it went very well and I managed to give a good impression by making sure I'm getting involved.
They told us it may take 3 days for them to get back to us but I received a call as soon as I got home telling me I was offers as job in showroom lool, which is something Im quite interested in progressing in.
Overall nothing to worry about and a great experience even if the outcome is negative as it's lots of fun and engaging!
J'ai postulé en ligne. J'ai passé un entretien chez B&Q (Store Heddinge)
Entretien
Applied online. A week later they arranged a phone interview. She asked questions about what I have been doing, my experiences with customers and then how I would decorate a living room with an unlimited budget. Then shortly she called and arranged a group interview there were six of us. We first had to build a tower together, then we had to help customers on the shop floor, then we had to sell an item to the interviewers there were about 5 managers in the room but it was not intimidating at all. Then we had one on one interviews this process lasted for 3 hours. The next day I found out I was offered the job.
Questions d'entretien [1]
Question 1
when have u gone above and beyond with your customer service?