I had a phone screen with them. The interviewer was somewhat terse and asked the questions in a blunt, non-conversational way She seemed to be reading off her list, and offered little to no response to the different answers I provided. There were many typical phone screen questions. I was really interested in the company because they seem genuinely interested in personal growth and having positive human experiences. The person I spoke didn't match my idea of the company in that the way we interacted felt very off-paper and somewhat inauthentic. The general feeling I got from the interviewer was that she was unimpressed by me and was not interested from the beginning of the conversation. I thought the experience would be more genuine based on the kind of work BetterUp does.

I interviewed at BetterUp 2x, for a total of 14 interviews for an account executive role. Both rounds required many hours of preparation. The first time I did 6 interviews. After the 6th interview I was told I didn't have a necessary skill and I should go get it at another company because BetterUp did not want to train that skill. So I did that. Several months later, I came back and interviewed again. I was required to do the same 6 interviews. This time I was told after the 6th interview that I did the best job on that skill possibly that the interviewer had ever seen and she gave me a "gold star." I moved on to the next round, I next met with a VP who also passed me on to a final round. I anticipated the final round would be a "congrats, you made it this far" warm kind of tone, but I could tell from the moment that the interview started that the interviewer did not like my resume or me. I left wondering if this was a psychological tactic to see how I handled someone being cold to me. I didn't get the role. I was told by the recruiter "It's us not you. Come back again." Apparently a founder was supposed to do the last interview for the first 1000 employees and they weren't available that day, so a different senior leader did the interview. She said they were going to restructure the interview process. After 14 interviews, and 6 months of effort, I won't be trying a 3rd time. For an individual contributor role, this is by far, the most time I have ever spent on an interview process. In the end, I walked away from BetterUp feeling completely turned off and disrespected.