Aller au contenuAller au pied de page
  • Emplois
  • Entreprises
  • Salaires
  • Pour les employeurs

      Boostez votre carrière

      Découvrez votre salaire potentiel, décrochez des emplois de rêve et partagez vos témoignages de manière anonyme.

      employer cover photo
      employer logo
      employer logo

      Block

      Est-ce votre entreprise ?

      À propos
      Avis
      Salaires et avantages
      Emplois
      Entretiens
      Entretiens
      Recherches associées: Avis sur Block | Offres d’emploi chez Block | Salaires chez Block | Avantages sociaux chez Block
      Entretiens chez BlockEntretiens d’embauche pour Customer Support Representative chez BlockEntretien chez Block


      Glassdoor

      • À propos
      • Récompenses
      • Blog
      • Nous contacter
      • Guides

      Employeurs

      • Compte employeur gratuit
      • Centre employeur
      • Blog pour les employeurs

      Informations

      • Aide
      • Règles de la communauté
      • Conditions d'utilisation
      • Confidentialité et choix publicitaires
      • Ne pas vendre ni partager mes informations
      • Outil de consentement aux cookies

      Travailler avec nous

      • Annonceurs
      • Carrières
      Télécharger l'application

      • Parcourir par :
      • Entreprises
      • Emplois
      • Lieux

      Copyright © 2008-2026. Glassdoor LLC. « Glassdoor », son logo, « Worklife Pro » et « Bowls » sont des marques déposées de Glassdoor LLC.

      Entreprises suivies

      Tenez-vous au courant des dernières opportunités et profitez de conseils d’initiés en suivant les entreprises de vos rêves.

      Recherche d’emplois

      Obtenez des recommandations et des mises à jour personnalisées en démarrant vos recherches.

      Entretien pour Customer Support Representative

      8 juil. 2016
      Candidat à l'entretien anonyme
      Saint Louis, MO
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 6 semaines. J'ai passé un entretien chez Block (Saint Louis, MO) en juin 2016

      Entretien

      The interview process took about six and a half weeks from applying to getting an in-person interview. First they had me do a writing sample, then a mock phone call, and finally an in-person interview. I thought that the interview went extremely well, and I was very confident after leaving the interview. I asked each of the managers if they had any concerns about me or my qualifications and none of them did, and it seemed like they were impressed with resume and answers. So when I was sent an email about a week later letting me know that after looking at my resume and getting the feedback from the managers that I was not choses for the position, I was a little surprised. I sent an email back asking for the feedback, because I was/still am very interested in joining the Square team and I want to know what I need to improve on. I still haven't received any feedback, which I also find a bit odd.

      Questions d'entretien [1]

      Question 1

      Tell me about a time that you failed at something and how did you handle it?
      Répondre à cette question
      3
      avatar
      Réponse de Block
      9y
      Hi, Thank you for taking the time to write about your experience. We'll discuss your feedback with the recruiter. While we cannot provide more specifics sometimes when we have several strong final candidates we need to revisit the requirements for the role and make the best decision for Square against the feedback and assessment provided from the interviews. Volume usually prevents us from responding to every inquiry seeking more information. Again, we're very sorry about the result and that you were disappointed. At Square, we are always striving to provide the best candidate experience possible and your post will help us improve the process. Thank you for sharing. We invite you to continue to view roles open and apply for those you see as a strong fit to your skills and experience. Best, The Square Talent Team

      Autres retours d’entretien d’embauche pour un poste comme Customer Support Representative chez Block

      Entretien pour Customer Support Representative

      5 oct. 2018
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Block

      Entretien

      The entire interview process took about 3 weeks. First there was a writing sample they ask for which is very easy. The next step was a phone mock call. I was pretty nervous because I wasn’t sure how the role playing would go but the rep was super friendly and fed me the info before hand & I just navigated through the call showing my customer service skills. It wasn’t really about getting the info right but more so how can u resolve an issue effectively. The last step was in on site interview that lasted about an hour. I met w/ 2 hiring “team leads” for 30min each. The first hiring manager was pretty laid back & did ask basic interview questions but it was more conversational. The 2nd was a little more direct (reading through a list of questions) and his questions were longer/more complex. Overall my experience was great everyone was superb friendly & the office is so awesome!

      Questions d'entretien [1]

      Question 1

      Name a time where you used a cross functional process.
      Répondre à cette question
      avatar
      Réponse de Block
      7y
      We're so happy to hear that everyone was friendly, the interview timeline was relatively quick, and that questions adequately assessed your ability to the job well. Well done - welcome to Square!

      Entretien pour Customer Support Representative

      17 août 2018
      Candidat à l'entretien anonyme
      Saint Louis, MO
      Aucune offre
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé via un recruteur. Le processus a pris 1 jour. J'ai passé un entretien chez Block (Saint Louis, MO) en août 2018

      Entretien

      The interview process is broken down to 3 parts, a face to face to describe your philosophy on customer service. A role playing phone call to see your critical thinking. And a written

      Questions d'entretien [1]

      Question 1

      Name a time you received critism.
      Répondre à cette question
      avatar
      Réponse de Block
      7y
      Thank you for taking the time to interview at Square. I'm glad to see that you had a positive interview experience. We hope you will keep us in mind for future opportunities!

      Entretien pour Customer Support Representative

      8 nov. 2018
      Candidat à l'entretien anonyme
      Saint Louis, MO
      Aucune offre
      Expérience neutre
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Block (Saint Louis, MO) en août 2018

      Entretien

      I quickly received a response to my application and followed up with a simple writing sample. I had a phone interview a couple of days later that included a mock phone call, followed by an in person interview about a week later. The in person interview was at the same time as several other interviews. I interviewed with two managers that asked standard interview questions. I thought it went well with the first manager but couldn't get a read from the second. I received a rejection email about a week after the interview but was not given any feedback.

      Questions d'entretien [1]

      Question 1

      Why Square?
      Répondre à cette question
      avatar
      Réponse de Block
      7y
      Thanks for taking the time to apply and interview! Hopefully, you'll give us another try in the future. Thanks! If you have any questions, feel free to reach out to glassdoor@squareup.com.

      Meilleures entreprises pour « Rémunération et avantages » près de chez vous

      avatar
      Amazon
      3.7★Rémunération et avantages
      avatar
      Google
      4.5★Rémunération et avantages
      avatar
      Amazon Web Services
      3.9★Rémunération et avantages
      avatar
      Meta
      4.6★Rémunération et avantages