The first interview was a brief screening phone call. Second was in person at the cafe with the store manager. Provided an overview of the location, asked 4-5 questions, and then allowed me to ask follow-up questions.
Questions d'entretien [1]
Question 1
Tell me about a time you went above and beyond for a customer.
J'ai passé un entretien chez Blue Bottle Coffee (New York, NY)
Entretien
Nice guy, simple customer service questions, took around 10-15 minutes. High turnover rate depending on the season so asks about your availability. I had previous work customer service and volunteer experience but pretty straight forward.
J'ai passé un entretien chez Blue Bottle Coffee (San Francisco, CA)
Entretien
it was a pretty standard interview, only 30 minutes and asked a lot of questions on these glassdoor reviews. i got final offer letter one week after interview. they're hiring at a lot of locations in san francisco.
Questions d'entretien [1]
Question 1
when was a time you've had great service as a customer?
