J'ai passé un entretien chez Boston University (Boston, MA)
Entretien
1 Interview over a zoom call, basic behavior questions. Interviewer was kind and great at communication. Most questions are related to customer service, and basic technical stuff like how to troubleshoot.
Questions d'entretien [1]
Question 1
How would you deal with multiple customers on a line?
J'ai postulé en ligne. J'ai passé un entretien chez Boston University
Entretien
Very fair process where they put you into specific scenarios to see how you would handle these situations. They also ask questions about how you handle pressure and or impatient clients.
Questions d'entretien [1]
Question 1
How would you deal with a client who is very negative and upset?
J'ai postulé en ligne. J'ai passé un entretien chez Boston University (Boston, MA) en août 2022
Entretien
Easy interview, very casual. Asks a few IT related questions, then they place you in one of 3 IT departments. Questions are just hypotheticals to see your thought process in different situations.
Questions d'entretien [1]
Question 1
What would you do if someone called to change their password?
