You're expected to go through 4 rounds of interviews and the first 3 are pretty basic. However, the final round is a presentation where you need to pitch a marketing solution to a company that incorporates Braze's product.
This is a huge time synch and incredibly inconvenient if you have a full time job. The worst part about it is that they say you don't need to be a "product expert in Braze or have a background in marketing" but you 100% need it. Overall it was a waste of time and the recruiters will just send you a generic rejection letter unless you ask for specifics. If you don't have a background in marketing don't bother applying to this position.
Questions d'entretien [1]
Question 1
Name a time you improved a process at your current job?
Very positive. Lots of information provided to help with the interview process and incentives to show gratitude for the time it takes to interview. Everyone I spoke to was very friendly, it seems like a great place to work
J'ai postulé via un recruteur. J'ai passé un entretien chez Braze en janv. 2026
Entretien
Step one: Recruiter interview (easy, friendly)
Step two: Director of Customer Success interview (moderate, friendly)
Step three: Two Senior CSM interviews (moderate, friendly)
Step four: Case presentation with two Senior CSMs and one CS Director (challenging, friendly)
Feedback: An automated rejection email was sent without any specific feedback. I followed up requesting additional insights but did not receive a response. While the interview experience was professional and the team was welcoming throughout the process, candidates should not expect detailed feedback regarding the hiring decision. I progressed to the final stage and presented a comprehensive business review covering the company's solution, client use case, usability, and technical capabilities. Although the discussion was positive and the presentation was well received, no further explanation was provided regarding the final decision. You're not important for them if you don't have use for them.
Questions d'entretien [1]
Question 1
How would you take of the priorities with a book of business of many urgent requests at the same time.
Screening call with the recruiter, easy take home assessment, 3x rounds with Customer Success Directors. Everyone I spoke with was nice, but I got rejected with an automated email providing no feedback. Considering they are not a big company, they should consider providing feedback to applicants to avoid ruining the application experience