1st phone screen 2nd group interview-where you're the only candidate and several supervisors interview you at once 3rd trial day - you shadow several reps on their day to day tasks where everyone judges you on if you'll be a right fit for the company or not. I was offered the position but I was unable to start immediately. They told me in person (not writing) that they'd wait and the job was mine when I was ready. I emailed them to confirm a while later and was told the position had been filled.