Started with assesment simulation of answering a call then second stage was video interview recording questions third stage was zoom interview with recruitment team consisting of competency based questions and scenario based questions Ur answers are marked out of 5 U need above 2 in all to pass and if U do uve got the job

Competency assessment where you had to answer questions based on definitions provided. There were 2 HR employees and one asked the questions whilst the other made notes. Five minutes per question with five questions asked total.