J'ai postulé via un recruteur. Le processus a pris plus d'une semaine. J'ai passé un entretien chez CCI (Umhlanga) en sept. 2025
Entretien
The interview was structured and thorough, including technical questions, behavioral assessment and problem-solving tasks. It challenged my skills, encouraged clear communication and provided insight into the company's culture and expectations
Questions d'entretien [1]
Question 1
What is the difference between empathy and sympathy?
J'ai postulé en personne. Le processus a pris 2 jours. J'ai passé un entretien chez CCI (Durban) en mai 2024
Entretien
The interview was quite interesting since the interviewer was asking questions perfectly and it was easy to understand what the interviewer was asking and she was asking specific questions on how one provides good customer services when they are facing customers and I was also impressed with the questions that were asked since they ask all that is needed and expected from a agent providing services of any kind.
Questions d'entretien [1]
Question 1
1. High Call Volumes, how you would deal with this pressure
2.If you were in a situation of a guest received poorer customer services , How would you deal with this situation.
3.If you were in a situation of having a guest doesn't understand you, how would you deal with it.
4. Why do you need the job?
J'ai postulé via un recruteur. Le processus a pris 2 jours. J'ai passé un entretien chez CCI (Umhlanga) en avr. 2024
Entretien
The interview process was okay, I honestly enjoyed myself when I had to explain more about myself. The interviewee made me feel at ease in the interview room and I was so comfortable.