J'ai postulé via la recommandation d'un employé. Le processus a pris 5 jours. J'ai passé un entretien chez CEGA Group (Bornemouth, Angleterre) en juin 2023
Entretien
Competency based questions around cs and your experience. Pretty easy if your prepared. Call taking test you have to take a call and make the correct notes withgood spelling Overall not too bad
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez CEGA Group (Crawley, West Sussex, South East England, England) en janv. 2020
Entretien
Long but clearly laid out with a normal question questions to understand siutaitonal judgement and then a fake phone call for information recording. Then had to finish off with watching some staff take calls
