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      Recherches associées: Avis sur CSC | Offres d’emploi chez CSC | Salaires chez CSC | Avantages sociaux chez CSC
      Entretiens chez CSCEntretiens d’embauche pour Customer Service Specialist chez CSCEntretien chez CSC


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      Entretien pour Customer Service Specialist

      21 mai 2015
      Employé (anonyme)
      Sacramento, CA
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez CSC (Sacramento, CA)

      Entretien

      I applied on a Thursday and received an email the next day for a phone interview. I spoke with the HR rep and the call lasted about 15 minutes. She then scheduled an in-person interview for the following week. She also sent me two email "tests" to complete; they were mainly word and logic questions. I arrived and was told that I would be interviewing for two positions in different departments. Basically, it was for the same entry level position, but they wanted to see which department was the best fit for me and for them. I interviewed with 2 individuals from one department; 2 individuals from the other department (1 of the interviewers was a phone conference); and finally a third was a video conference with the head of one of the departments. Afterwards, I was shown around the office and shadowed a person from each department for 15-20 minutes. My interview was on a Monday and I was told that I would hear back from them by the end of the week. The same HR rep called me the next day and offered me the job.

      Questions d'entretien [1]

      Question 1

      Most were about my experience and personality questions. Expect typical questions about group work/individual work and how you handle conflict.
      Répondre à cette question
      9

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Specialist chez CSC

      Entretien pour Customer Service Specialist

      26 nov. 2017
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé via une agence de recrutement. Le processus a pris 3 jours. J'ai passé un entretien chez CSC

      Entretien

      Had two rounds of interviews done by two team leaders, one right after another. They very friendly and sweet. Pretty basic questions. They got back to me the next day.

      Questions d'entretien [1]

      Question 1

      What do you know about the company?
      Répondre à cette question
      1

      Entretien pour Customer Service Specialist

      4 avr. 2017
      Candidat à l'entretien anonyme
      Wilmington, DE
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez CSC (Wilmington, DE) en mars 2017

      Entretien

      I was called by a recruiter who did an interview over the phone. During the interview based on my previous experience she said I would be a better fit for a different position, which I thought was a good sign that they were trying to find the best fit for applicants. I then was sent two online assessments to complete and was scheduled for an interview that Friday at 330P. The time of the interview on a Friday felt weird and in the end the two face to face interviews that day did end up feeling awkward. They interviewers seemed not very interested in the task at hand and they asked the same questions that were asked during the phone interview which was a first for me. It felt odd, why bring me in to do the same thing the phone interview did? The way it ended I already knew I would not be offered a position.

      Questions d'entretien [1]

      Question 1

      Typical questions, what is your weakness, strength, how did you handle a angry customer, tell us a time you went above and beyond.
      1 réponse
      1

      Entretien pour Customer Service Specialist

      28 sept. 2016
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez CSC en sept. 2016

      Entretien

      It was very tough. Lots of behavioural questions and they want specific examples. I believe they are using the STAR method of interview. When asked for constructive criticism for my interview, they only mentioned a mismatch of skills. Later on, I can see that they updated their job advertisement requiring candidate that speaks Mandarin. I wish I knew that speaking Mandarin is a must for this position and would not have wasted my time for this interview.

      Questions d'entretien [1]

      Question 1

      Describe how you handled a difficult situation in your last position and how you might have handled it better. Tell me a time when you went above and beyond for a customer. Tell me a time when you contributed feedback for an improvement (or something along this line)
      Répondre à cette question
      3

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