J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez CarMax (Raleigh, NC) en oct. 2014
Entretien
Took place in a hotel, they were recruiting for a brand new store. I did a panel interview with two managers who were very nice. The entire process took 2 and a half hours. I had to sell a car to them, but they are really looking for conversation with the customer, asking them open ended questions, and at the end ask them if they would like to take a test drive. At the end they discuss if they wanted to hire me and then invited me into another room and offered me a full time position. Lastly they had me take a urine drug test on site, in the hotel (which I thought was weird) but they send it off to a lab.
Questions d'entretien [1]
Question 1
Name a time where you went above and beyond with a customer.
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Questions d'entretien [1]
Question 1
What means the most to you? Money, opportunity, recognition or integrity?
Easy-going and interviewee friendly. Looks to bring out opportunity for growth for the interviewee. Begins with a screening call by the manager, goes to an in-person interview with the manager where specific sales questions are asked, and then concludes with a final interview with the LGM to assess fit.
Questions d'entretien [1]
Question 1
Demonstrate a cohesive sales routine to a potential customer.
3 interviews, situational, role play, final with GM. Basic sales experience and mostly conversational. Fairly easy interview and entry level; they may give you objections but will give you the right answer in the end
Questions d'entretien [1]
Question 1
What is the first part of a customer interaction after the introduction?