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Thank you for taking the time to share your feedback.
We pride ourselves on practicing high levels of customer service and fostering a positive, friendly work culture, which includes our interview process. We understand that the phone screen for this particular position is rather lengthy, and we appreciate the time spent speaking with us. While we do not always have time to follow up with each and every candidate, we would never want anyone to have a negative interview experience.
We appreciate and value all feedback, and we see it as an opportunity to learn and improve to ensure that our values and culture are appropriately reflected in our processes. If you would like to provide further feedback, please email me directly at laurenstreubert@citadelbanking.com.
Sincerely,
Lauren Streubert
Director, Human Resources