Overall the interview process was pretty straightforward. I had 3 rounds of interviews: 1) Screening call with a recruiter at HQ in New York and was then invited to a "next step" where they reviewed my communication and writing style with situational emails. 2) Two Skype-style interviews with potential future teammates. 3) Three in-person interviews with regional department heads. The interview process was very straightforward, although my recruiter was a bit slow to respond to emails, etc. Based on my experience and recommendations (such as my previous boss who is now at Compass...) I was actually a bit surprised not to receive an offer (not saying that in a cocky manner), and I felt very blind-sided by the decision. During my final interviews everything went very smoothly and I felt my conversations were overall positive -- after telling me they "desperately need to hire" they asked my location preferences, potential starting timeframe, and salary expectations. Some even mentioned things such as "oh you'll have to mention [insert hobby] to so and so when you start. They'll be really excited." They really wanted to drive home the fact that this is an account management position and that they are a tech company first and foremost. My "rejection" came as a standard form email and didn't even have the correct position location in the subject. The next day the position had been reposted with a new location name and a completely different description of the role. I reached out to my recruiter via phone and email in the hopes of receiving feedback, but he never responded. Looking back now I feel that they could have handled things better on their end, and I feel they acted a bit unprofessionally in their execution.

Over all, it was pretty smooth considering how the company is in a crazy stage of growth/change. I didn't have clarity on how long the process would take or how many interviews I would have from the beginning and couldn't really get answers when I asked. However, now I know that my interview process went a lot faster than most. I ended up having 7 interviews and a written test, but all were scheduled and completed within 7 weeks. I had one in person interview - the rest were phone screens or video conferences. Each interview was with a different person in a different (adjacent) role in my region (ex. someone higher up in my org chart, someone in the local office, etc). The best part about it was getting to speak to many people who are now on my team/that I work with. I also felt like I was able to ask a lot of questions to get a better understanding of the org structure, the local office, "a day in the life", culture, career paths/growth, etc.