Contacted by recruiter because of customer service background. Back-to-back remote interviewers seemed to think the interviews were a joke—poor attitude, too casual and lack of question preparation. Learned there was a large disconnect between recruiter and interviewer.

Intense for what the job is.. 3 rounds are not necessary. If you have customer service skills you can do this job. It's entry level - they act like you are a C-suite executive.