J'ai postulé en personne. Le processus a pris 3 mois. J'ai passé un entretien chez Confero (Wembley, Angleterre) en févr. 2017
Entretien
It was a group interview and we were given a test after a little lecture on what the role entails. Also, there was role playing with an angry customer on the phone
Questions d'entretien [1]
Question 1
How would you handle an angry customer on the phone while maintaining your tone?