J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Cox Communications (San Diego, CA) en janv. 2011
Entretien
Applied online via Cox website contacted by HR shortly afterwards and came in and completed pre- screen interview Computer testing. Contacted for second interview with HR panel to screen candidates with further Q&A'S.
Questions d'entretien [1]
Question 1
How many words can you type per minute?
How would you deal with a customer who had questions regarding their billing statement?
How and when would you escalate a call (if necessary) to a lead associate and/or Manager?
Good experience overall. Reviewed the advertisement for the job which was thorough and explained the prequalifications and benefits. Answered questions to determine if it was a good fit for me personally. Decided not to move forward at the end of the day.
Great interview. Very smooth. Didn’t not feel pressured. Very informative about the company. Great information about the job position and expectations. Great information about benefits and work life balance and activities
Yes the interview was Very easy , 2 part interview . If you have customer service history or either retail. Sales experience is a plus also , STAR style interview
