One phone interview, followed by an in person interview in which I had to prepare information on how I would be able to sell a piece of furniture to the sales manager and general manager

The interview process at Crate and Barrel may start with an initial screening, which could be done over the phone or through video conferencing. This phase might involve discussing your background, skills, and experience related to customer service and sales. Following the initial screening, you might be invited for in-person interviews. These interviews could be with hiring managers.