I interviewed in person at their HQ in Cheshire and found the panel warm, professional, and genuinely engaging. The process itself felt organised, although communication about the final decision came a few days later than promised (2 weeks). What left me a little disappointed was what happened afterwards. I had travelled across the country at my own expense for the final interview and later tried to reach out when I noticed the same role had been reposted. Despite my continued interest and polite follow-ups, none of my attempts was met with basic acknowledgment. It felt slightly disheartening, especially after I’d invested effort and enthusiasm in the process. Overall, it was a valuable experience with a great team, but I think candidates would really appreciate a touch more communication and closure after investing their time and effort to participate.