I applied online, and I received an email the next day that requested I use a webcam to complete the second step of the interview. Since I do not have a functioning webcam, I requested a telephone interview instead. CustomInk was happy to comply with my request. The phone interview was easy; they want to make sure that you are aware of the company's core values and that you will be a good fit. I was asked to come in for a face-to-face interview the following day. When I arrived for my interview, I received a warm greeting from the receptionist, and was made to feel welcome. I was taken on a tour of the facility, and was encouraged to ask questions. After that came the testing: a simple basic math quiz, designing two shirts, and responding to a customer email request. When those were completed, I had a face-to-face interview with two managers. They were very friendly and enthusiastic; they explained the job requirements, training process, pay structure, benefits, etc. very thoroughly and were happy to answer my questions. After the interview, I was given the opportunity to shadow an employee and again, I was encouraged to ask questions. Overall this interview process was very relaxed; there were also some fun moments. I felt it ran too long; I was told to expect 2-3 hours, but I was there for 5. There is good reason why positions at CustomInk are highly sought after; expect lots of competition. Although this was a very positive experience, I would like to note that I did not see any older workers at this facility.