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      Recherches associées: Avis sur Duke Energy | Offres d’emploi chez Duke Energy | Salaires chez Duke Energy | Avantages sociaux chez Duke Energy
      Entretiens chez Duke EnergyEntretiens d’embauche pour Customer Service Representative chez Duke EnergyEntretien chez Duke Energy


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      Entretien pour Customer Service Representative

      10 mai 2018
      Candidat à l'entretien anonyme
      Charlotte, NC
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Duke Energy (Charlotte, NC) en mai 2018

      Entretien

      Contrary to the last poster, I had a very positive experience when I interviewed at the Charlotte, NC office last week. Upon completion of a two part online assessment, I was called for a phone screening type of interview about two weeks later. I was then scheduled for an interview two days after the phone screening, but had to reschedule by a few days due to a death in my family. The talent acquisition manager was very understanding and accommodating. I then had a fave to fave interview with two managers who were both polite, professional, and knowledgeable. I found the building to be very comfortable and could tell safety and customer service were first and foremost. Everyone that I seen was dressed either business casual or casual, but the casual dress was definitely workplace appropriate and I believe it’s essential for employees who are sitting all day to be able to be comfortable. I haven’t received at offer yet and was told that it would be a couple weeks before I hear from them, although I am hoping to receive an offer soon!

      Questions d'entretien [1]

      Question 1

      Basic situational questions. If you have any experience in customer service you should do fine.
      Répondre à cette question

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Duke Energy

      Entretien pour Agente De Atendimento

      15 juil. 2025
      Candidat à l'entretien anonyme
      Ceres
      Aucune offre
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien chez Duke Energy (Ceres) en avr. 2025

      Entretien

      Foi uma entrevista muito boa e bem técnica com os candidato, sempre colocando situações de como a pessoa iria agir em cada momento. Foi uma entrevista bem tranquila e pediram também para eu ficar calma e me sentisse em casa

      Questions d'entretien [1]

      Question 1

      Qual o seu ponto Forte? Quais as suas dificuldade, quais as suas habilidades
      Répondre à cette question

      Entretien pour Customer Service Representative (CSR)

      15 nov. 2023
      Employé (anonyme)
      Greensboro, NC
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Duke Energy (Greensboro, NC)

      Entretien

      assessment was easy. Asked pretty simple questions. I'm sure my 12 year old niece could have passed it. The let you know if you pass the assessment within minutes after taking it

      Questions d'entretien [1]

      Question 1

      You are put in contact with a customer, Sheela, who is quite upset. After reviewing Sheela's notes within your computer system, you see that in the last two weeks she has spoken with numerous representatives regarding the same issue. It is obvious after reviewing the notes, that there is nothing you can do for the customer at this point related to her issue.
      Répondre à cette question

      Entretien pour Customer Service Representative

      17 oct. 2023
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Duke Energy

      Entretien

      Easy process, great interviewers they provide you with the expectations. I would recommend you utilize the STAR method as you will be hired based on your responses utilizing this method.

      Questions d'entretien [1]

      Question 1

      What can you bring to Duke energy ?
      Répondre à cette question