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      Recherches associées: Avis sur Duo Security | Offres d’emploi chez Duo Security | Salaires chez Duo Security | Avantages sociaux chez Duo Security
      Entretiens chez Duo SecurityEntretiens d’embauche pour Customer Success Manager chez Duo SecurityEntretien chez Duo Security


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      Entretien pour Customer Success Manager

      27 juil. 2016
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Duo Security en juil. 2016

      Entretien

      I applied to the CSM opening via Duo's career site. First call was with the recruiter and follow by a call with the manager. After the call with the manager, the recruiter invited me to have a video interview with the VP of CS. We covered a lot regarding my experience but didn't have time for me to ask her questions. Luckily, she was flying to CA the following week and I had a chance to meet with her then. During the onsite interview, I met with five people. Starting with the recruiter via video, followed by two of the current CSM, a pre-sale SE manager, and the VP. All of their questions were pretty typical interviewing questions. They asked me about my learning style, situations from previous jobs, where I'm at interviewing with other companies, etc. I had a really great vibe with the company since it aligned to what I had done in my previous role. The overall experience for my interview was okay.

      Questions d'entretien [1]

      Question 1

      Learning style... Would I prefer to learn through reading, watching videos, or chatting with colleagues to find the answers.
      Répondre à cette question
      5

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Manager chez Duo Security

      Entretien pour Customer Success Manager

      31 mars 2022
      Employé (anonyme)
      Ann Arbor, MI
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Duo Security (Ann Arbor, MI) en mars 2022

      Entretien

      I met with 4 different people over a period of a few days. The recruiter was first. Then the hiring manager. Then a 3 person panel met with each separately. I then closed with the hiring manager. Smooth easy process with deep diving questions about your work style and experience.

      Questions d'entretien [1]

      Question 1

      Tell me about a time you worked with a diverse team.
      Répondre à cette question
      1
      avatar
      Réponse de Duo Security
      4y
      Welcome to Duo! We are happy you’re here and appreciate you sharing your interview experience. Congratulations!

      Entretien pour Customer Success Manager

      28 juil. 2020
      Candidat à l'entretien anonyme
      Londres, Angleterre
      Aucune offre
      Expérience positive
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Duo Security (Londres, Angleterre) en juin 2020

      Entretien

      I applied online and did not get to the interview process, I think it was already advanced. An actual person (recruiter, not automated message) replied and I replied back. Then after a few weeks another role was opened and I applied again, the same person came back to me scheduling an interview and said last time I did not move forward not because I don't have the skills, but it was not the right time, she immediately remembered what happened last time and this was nice. I had a short interview with this recruiter and then moved to the next stage, with the HM. The interview was very good, straight to the point and professional. The HM asked really good questions.

      Questions d'entretien [1]

      Question 1

      How do you deal with a customer in a difficult situation, where the customer is frustrated, give me an example.
      Répondre à cette question
      1
      avatar
      Réponse de Duo Security
      5y
      Thank you for your detailed feedback and we're happy to hear your experience was a positive one. We wish you the best in your search!

      Entretien pour Customer Success Manager

      11 nov. 2019
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Duo Security

      Entretien

      A series of phone interviews followed by a 3 hours sit down at their head office. The process is fairly standard with meeting with the face to face being the most important. You'll usually meet with, the hiring manager, a VP, sales team and also another CSM in your future team. All will ask situational based questions about your experience, your approach, your learning process etc. An unfortunate experience for me as I never heard from the company again. Followed up twice and got a message back saying we'll be in touch. Very professional right up until the end.

      Questions d'entretien [1]

      Question 1

      How do you prioritize your task list? Tell us about a time that you and your internal stakeholders were not aligned on a customer objective.
      Répondre à cette question
      1
      avatar
      Réponse de Duo Security
      6y
      Thank you for your feedback, it's appreciated. We're sorry to hear about your interview process. We take pride in our candidate experience and keeping candidates informed is something we expect from our hiring teams. We'll share your notes with out team and wish you the best in your search!

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