J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez Ecomms (Davao) en nov. 2021
Entretien
We just did a sample conversation. They asked common questions and scenario situations as a customer and I answer them how I usually answered as chat support. Like when a customer asks about the item but I am unsure of what to do as it wasn't on the vendor's FAQs. They'll be testing your problem-solving skills on how to maximize efficiency and customer satisfaction.
Questions d'entretien [1]
Question 1
Can you tell me about an experience you had with a difficult customer and how you resolve it?
