A couple days after I submitted my application online, I received a call from the recruiter. She asked me basic interview questions on the spot. These questions fell along the lines of the following: -Why do you want to work for us? -What customer service and sales experience do you have? -Have you ever conducted sales and had to meet a quota? At the end of the call, she may invite you for the "first" interview. At the first interview, they asked more behavioral, "tell me a situation when..." questions. At the end of the first interview, she may invite you for a second interview. The originally scheduled time for the second interview ended up being postponed because someone had overlooked an appointment at the same time. The second interview consisted of the Area and Branch manager. The Area manager asked almost all of the questions. She started off with similar questions from the first interview, but uses your responses as a platform to create new questions. At the end of the second interview, I was invited for a third interview. However because I was leaving town and would have to schedule a flight to come back up for the third interview, they said the recruiter would be in touch with me. I followed up with the recruiter to schedule a time and date for the third interview, but the recruiter didn't get back to me until a couple days later...only to say that they found a better candidate.