I applied online and after passing an online personality test, I received a call a few days later from a recruiter. The recruiter just asked basic questions and scheduled a one on one interview. The one on one interview went well since they scheduled me for a second interview. They asked basic customer service skills questions. Give me an example of a time when you went above and beyond for a customer. Tell me an experience when you had to deal with an angry customer and how did you handle it.

Good interview the lady was very nice and asked some basic questions first and once we connected and talked more she began testing my mind a little bit more. overall a great experience.