J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez EvoShield (Athens, GA) en nov. 2012
Entretien
phone interview then went in for an in person interview. asked what type of customer service experience I had had before. asked to participate in mock phone call from a pretend customer. this caller had received the wrong item in the mail for her son's birthday. how would you rectify the situation?
Questions d'entretien [1]
Question 1
How good are you at handling people who may be disgruntled over the phone
