J'ai postulé via la recommandation d'un employé. Le processus a pris 2 jours. J'ai passé un entretien chez FIS (Clearwater, FL) en avr. 2011
Entretien
I went in for an interview in client services but ended up also interviewing for fraud alert. I was pleasantly surprised to have two interviews. I was offered the fraud alert management job right away after the interview.
Questions d'entretien [1]
Question 1
Tell me a difficult situation where you had to handle an upset customer and what you did to de-escalate the situation.
