J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Farmers Insurance Group (Grand Rapids, MI) en févr. 2014
Entretien
It starts with a series of online interviews, which are structured to test response times, mathematical skills and listening comprehension. The whole process took a couple of weeks, including a day when multiple applicants came for a group interview with the Lead Manager and other Team Leads. After that, we were given a tour of the facility and asked to meet with 3 managers at a time for panel interviews.
Questions d'entretien [1]
Question 1
Tell us about a time when you had difficulty handling an angry customer. What did you do to resolve the issue?
J'ai passé un entretien chez Farmers Insurance Group
Entretien
Fairly easy overall. 30 minute call to get a feel for me and tell about the position and sus out basic requirements for the job like having a driver's license.
J'ai postulé via la recommandation d'un employé. Le processus a pris 3 semaines. J'ai passé un entretien chez Farmers Insurance Group (Los Angeles, CA) en juin 2019
Entretien
Process was quick in my scenario, there was a phone screen and in-person. The company is very selective on who they hire. I must’ve done something wrong, but it’s all trial and error.
Questions d'entretien [1]
Question 1
Tell me about a time you dealt with an angry customer, what were the results.
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Farmers Insurance Group (Sacramento, CA) en juin 2019
Entretien
Phone interview with basic questions about myself, which lead to an in-person interview with a panel of three. The interviewers were very personable. I was given a few written questions to answer and then moved to a verbal interview. The questions were about my background, strengths, and weaknesses, conflict resolution abilities, etc.
Questions d'entretien [1]
Question 1
Tell us about a time you experienced conflict and how you resolved it.
