J'ai postulé en ligne. Le processus a pris 5 semaines. J'ai passé un entretien chez Five9 (San Ramon, CA)
Entretien
I received a request for an interview with the VP of this department shortly after a screening call with their recruiter. The interview itself went very well. Once completed, I was told that they would like to do a panel interview as next steps and that the recruiting team would reach out to schedule that. A MONTH later I finally heard back from the recruiter asking to schedule the panel interview. I understand everyone is busy, but if you’re truly interested in a candidate, I wouldn’t recommend waiting 30 days to follow up with them.
Questions d'entretien [1]
Question 1
Previous experience and background in a call center environment along with other typical first interview questions.
J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Five9 en mars 2021
Entretien
The initial video interview with a company recruiter was great! She showed a genuine interest throughout the interview and seemed to think I was a an excellent candidate for the role. At the end of the interview, I was invited to the next round. The second interview immediately started with a bad vibe when the first interviewer who joined declined to enable her camera due to expressed concern about internet connectivity. The second interviewer was a few minutes late so there was an awkward delay for the actual interview to start. Although I attempted to clearly convey my qualifications and strengths as a candidate, I did not get the impression that they were seriously considering me for the role. With only one of the interviewers using a camera in a scheduled video interview, it added to some frustration missing out on the non-verbal communication. It also did not convey the same level of professionalism that I offered to the interview experience.
Questions d'entretien [1]
Question 1
Besides what is on your resume, can you tell us about yourself?
