J'ai postulé via une autre source. Le processus a pris 1 jour. J'ai passé un entretien chez Fusion Contact Centers (Santa Maria, CA) en févr. 2013
Entretien
Standard application process; only change was they wanted applicant to take a typing test, they wanted applicant to be able to type greater than 25 wpm. After that, they did the interview.
Questions d'entretien [1]
Question 1
Tell me about a time when you had to deal with an irate customer and how you solved their problem without going negative.