First a phone interview with the hiring manager. This led to an in-person at their office. There, I spoke with the hiring manager and the owner. Hiring manager was great. Owner was, as many others on here have noted, a walking nightmare. I was actually offered a position a few days later. I declined. If I knew I could avoid the owner, I'd have accepted. But the place is tiny, so the prospect of avoiding her is slim. And I simply couldn't imagine dealing with her on a regular basis.