Prepare insights you can contribute to the workflow and quality process based on the queue you’re familiar with. Open ended questions will be given. Confinced your EQ and skills to do your responsibilities as Quality Assurance
Questions d'entretien [1]
Question 1
How to deal with agent that unsatisfied with your audit?
J'ai postulé en ligne. J'ai passé un entretien chez Genpact (Bengaluru) en oct. 2023
Entretien
There were 2 rounds of interview. both were ONLINE and one after another. it was bit clumsy as the 2nd round interviewer was having coffee and not bothered to listen my answers.
Questions d'entretien [1]
Question 1
Asked me questions wrt my roles & responsibilities.