J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez HBF (Perth, Australie-Occidentale)
Entretien
Panel of 2 pax - general questions - answer in the STAR format. took about 30 mins - they were late and didnt have full questions prepared so it was a little odd
Questions d'entretien [1]
Question 1
name a time you handled conflict well. (reason given for this question was that there is often a lot of conflict int he contact center so you need to be able to handle) - this was indeed true