Aller au contenuAller au pied de page
  • Emplois
  • Entreprises
  • Salaires
  • Pour les employeurs

      Boostez votre carrière

      Découvrez votre salaire potentiel, décrochez des emplois de rêve et partagez vos témoignages de manière anonyme.

      employer cover photo
      employer logo
      employer logo

      HCSS

      Employeur impliqué

      À propos
      Avis
      Salaires et avantages
      Emplois
      Entretiens
      Entretiens
      Recherches associées: Avis sur HCSS | Offres d’emploi chez HCSS | Salaires chez HCSS | Avantages sociaux chez HCSS
      Entretiens chez HCSSEntretiens d’embauche pour Technical Support Analyst chez HCSSEntretien chez HCSS


      Glassdoor

      • À propos
      • Récompenses
      • Blog
      • Nous contacter
      • Guides

      Employeurs

      • Compte employeur gratuit
      • Centre employeur
      • Blog pour les employeurs

      Informations

      • Aide
      • Règles de la communauté
      • Conditions d'utilisation
      • Confidentialité et choix publicitaires
      • Ne pas vendre ni partager mes informations
      • Outil de consentement aux cookies

      Travailler avec nous

      • Annonceurs
      • Carrières
      Télécharger l'application

      • Parcourir par :
      • Entreprises
      • Emplois
      • Lieux

      Copyright © 2008-2026. Glassdoor LLC. « Glassdoor », son logo, « Worklife Pro » et « Bowls » sont des marques déposées de Glassdoor LLC.

      Entreprises suivies

      Tenez-vous au courant des dernières opportunités et profitez de conseils d’initiés en suivant les entreprises de vos rêves.

      Recherche d’emplois

      Obtenez des recommandations et des mises à jour personnalisées en démarrant vos recherches.

      Meilleures entreprises pour « Rémunération et avantages » près de chez vous

      avatar
      Apple
      4.2★Rémunération et avantages
      avatar
      Honeywell
      4.0★Rémunération et avantages
      avatar
      DONE by NONE
      3.8★Rémunération et avantages
      avatar
      Intel Corporation
      3.7★Rémunération et avantages

      Entretien pour Technical Support Analyst

      17 oct. 2022
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience négative

      Autres retours d’entretien d’embauche pour un poste comme Technical Support Analyst chez HCSS

      Entretien pour Technical Support Analyst

      9 avr. 2026
      Employé (anonyme)
      Sugar Land, TX
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez HCSS en mai 2022

      Entretien

      Initially, there’s an IQ test, 8th grade math to test your logic. If you do well and depending on the position(some require higher scores), you get to go to the next round of interviewing. The next round is to see how well of a fit you are culturally. This round went well for me, I enjoyed the interview and after a day or so I was given the opportunity to interview for one more video interview and then one in person. The in-person was interesting to say the least. I was given a scheduled itinerary and when I arrived they switched it last minute. Though, they didn’t say it, it is a psychological tactic used to see how well you’ll comply with change that seems out of your control and how you’ll deal with uncertainty. Frankly, I found it disrespectful, but carried on to interview with two of their executives. The first executive was great, the second not so much. The first executive mentioned that they had recently been bought out and mentioned that the culture has shifted. From what I gathered, it was for the worse; it no longer has a small company “we’re in this together” feel that previous reviewers stated. The second executive, was “meh”. He asked for my pay range and I provided it. The next day, I was offered less than what I was asking, which is normal. I countered and they would not budge, not even in the slightest. In fact, I got a call from their secretary stating that the offer was rescinded. Fine with me, because the mind games they played is not something that I want to be a part of. If they did that during the interview process, then working there must be an unpleasant experience. P.S The office tour puts a heavy emphasis on the adoration of their passed away co-founder. It is very odd, given the fact that they are no longer the same company since being recently purchased. I found it inauthentic and off-putting. Pro-tip, the co-founder was likely a wonderful person, but keep the advertisement siloed from new the interviewees. Don’t reveal the crazy until after they’re trapped.

      Questions d'entretien [1]

      Question 1

      What was the most difficult decision you ever had to make in life?
      Répondre à cette question
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez HCSS (Sugar Land, TX)

      Entretien

      The entire process took about 3 weeks. There was the initial hone screening, virtual interview, then final interview. It went by pretty fast and they all were very sweet and likeable.

      Questions d'entretien [1]

      Question 1

      How much does technology impact your life?
      1 réponse

      Entretien pour Technical Support Analyst

      9 juin 2025
      Candidat à l'entretien anonyme
      Sugar Land, TX
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez HCSS (Sugar Land, TX) en juin 2025

      Entretien

      I was sent a email detailing that I would be moving forward in next steps with the interview process, the platform was Hireflix. It was smooth, it asks for Video and Audio privileges then gives you about 15 seconds to gather your thoughts about the question then varying time to answer the questions based on difficulty.

      Questions d'entretien [4]

      Question 1

      Why are you excited to work as a Technical Support Analyst at HCSS?
      Répondre à cette question

      Question 2

      What is the difference between customer service and customer support? What does customer service look like?
      Répondre à cette question

      Question 3

      How is technology integrated into your life?
      Répondre à cette question

      Question 4

      What is a problem you have encountered that you didn't know the answer to? What steps did you take to solve it?
      Répondre à cette question

      Entretien pour Technical Support Analyst

      6 nov. 2023
      Candidat à l'entretien anonyme
      Sugar Land, TX
      Aucune offre
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 mois. J'ai passé un entretien chez HCSS (Sugar Land, TX) en oct. 2023

      Entretien

      After application, was sent a link to a recorded video interview. Interview consisted of 3 questions with 1-2 minutes to answer each, with 2 attempts to redo each answer. If successful, would be able to attend a hiring event on-site.

      Questions d'entretien [3]

      Question 1

      Are you excited to work at HCSS?
      Répondre à cette question

      Question 2

      What is the difference between customer service and customer support?
      Répondre à cette question

      Question 3

      How does technology impact your daily life?
      Répondre à cette question
      1