J'ai postulé en ligne. J'ai passé un entretien chez HSBC (Swansea, Pays de Galles) en juin 2022
Entretien
Application and cv, short phone interview with some competency based questions, face to face interview with more competency questions including a test call (practice customer call scenario via headset with basic computer navigation)
Questions d'entretien [1]
Question 1
Name a time when you've dealt with a difficult customer
Submit online application and passed online simulation, similar to what role would entail. Had a telephone interview, then in person interview at the building. Interview was okay but started late and felt rushed. Completed online based interview. Lengthy process for minimum salary, and long hours. Took 14 days to hear back. Not worth the hassle
J'ai passé un entretien chez HSBC (Birmingham, Angleterre)
Entretien
I was invited to do an online assessment that was about answering a fake call from a customer and helping them through a banking problem they were having, then a screening call, finally an in-person interview
Easy enough , staff nice , star questions , be confident , make eye contact , be enthusiastic show skills , enjoy it , try hard . Ask questions like a typical day
