I applied for the job online where I had to fill out the usual form and include my CV etc. The next day I got an email from them asking me to fill in an online assessment. A couple of days later I got another email stating that I was successful and that they would like to have a phone interview with me. I scheduled this interview for the following Monday at 12:30pm as this was the only available time I had and it allowed me to have the whole morning to prepare as I have never had a phone interview before. 12:30 comes around, still no phone call. 1:30, no phone call, 2:30, no phone call. I wasn't going to wait in all day for a phone interview that was scheduled 2 hours ago! It just made me think that if they're already being this reliable before I've even been offered a face-to-face interview then this isn't the type of job I want. What's the point in scheduling an appointment if that's not when you're going to call me? Useless, unreliable, unprofessional. No thank you HSBC.