Hanover is clearly trying to ramp up their online profile (you can see from their active responses to Glassdoor reviews) and are heavily recruiting candidates from outside the organization, instead of promoting from within. I was cold-called by a Hanover HR specialist recently. I was interested in the Content Director position once they described it in detail, passed the phone interview and moved on to the Copy Write Editing interview. They provide a typical document you would see from one of your supervisees on your Hanover team, meant for a client, and you, as the Content Director, are supposed to make sure it satisfies the asked for deliverables and answers the research question. Well, if this is what counts for a "deliverable" then we are in the end times because when I say this document was an embarrassment, it was horrific, and a 2 year old could have produced something better with crayons. If that is what their college-graduate analysts are producing, I shudder for the clients who are paying huge sums of money for this garbage. I completely revamped it, proper footnotes, headers/footers, proper citations, paragraphs, grammar/spelling you name it, including actually providing a thoughtful analysis of the problem at hand, accomplished through a simple Google search that took me no more than 15 solid minutes, and included their logo. Well, they called me back and said I wasnt quite ready for their Content Director position, but mmmaaaayybbbeee I'd be interested in their Analyst position and I could move up quickly and blah blah blah. Felt 100% like a classic bait and switch, only to be told "my writing style wasnt Hanover's"? They must have meant my style conformed to the English language and MLA guidelines because the work product they showed me did neither, and was just appallingly sad. If a student handed me that, I would have laughed in their faces. It was a strange process to say the very least, and a waste of time considering they initially attempted to recruit me. At the most, it was just insulting and a waste of time.