J'ai postulé en ligne. Le processus a pris 5 semaines. J'ai passé un entretien chez Hilton (Portland, OR) en déc. 2013
Entretien
1st phone and 2nd in person interview. Same question same be confident and remember GREAT CUSTOMER SERVICE past experience
Questions d'entretien [2]
Question 1
Why do you want this position? Tell me about a time when you tried something and failed? What did you learn? How would you do things differently next time?A guest approaches you, and apparently in hurry, and express dissatisfaction with some element of their stay. You have the impression that they will not return to our hotel/ company. What do you do?
The interview process was well-organized, professional, and transparent. The interviewer communicated clearly, asked relevant questions related to the role, and created a comfortable environment. Overall, the process felt respectful, efficient, and aligned with Hilton’s high service standards.
One interview with the General Manager was thorough, understanding and been a great company to work for very flexible. Discussed work history, personality, how I handle situations. Full time hours.
Questions d'entretien [1]
Question 1
How would you handle a guest upset with their room?
The interview process just asked about relevant skills and how to apply tohenm to tjhe job. The interview was fast and very easy, especially in this job market, etc. etc.
