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      Hyundai AutoEver

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      Recherches associées: Avis sur Hyundai AutoEver | Offres d’emploi chez Hyundai AutoEver | Salaires chez Hyundai AutoEver | Avantages sociaux chez Hyundai AutoEver
      Entretiens chez Hyundai AutoEverEntretiens d’embauche pour Client Service Consultant chez Hyundai AutoEverEntretien chez Hyundai AutoEver


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      Entretien pour Client Service Consultant

      13 sept. 2023
      Candidat à l'entretien anonyme
      Fountain Valley, Orange, CA
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Hyundai AutoEver (Fountain Valley, Orange, CA) en août 2023

      Entretien

      I applied on LinkedIn. 1st interview was with the recruiter to go over the role and my background. 2nd interview was with the hiring manager and an associate which was a technical interview. The final interview was a panel interview with SEVEN (7) people which I think is an overkill for an individual contributor role; not a C-level position. The final interview was SUPPOSE to be an opportunity for senior management to meet me to see if I was going to be an organizational fit for the company, team and role. The interview process is posted on their website: https://haeaus.com/careers/ During my 1st and 2nd interview, I was upfront that I had no experience in connected device and telematics operations but had the willingness to learn and take on a new challenge. The associate that was part of the 2nd interview advised that in this role, I did not have to be technical but have some knowledge and most importantly, have a willingness to learn. I had my final interview on 8/30/23 and I followed up with the recruiter on my candidacy for the position on 9/12/23 and I received feedback from the recruiter that management team had decided to passed on my candidacy as they were looking for someone who is more closely aligns with their current business and technical needs (Connected device and telematics operations). Why is it that this requirement comes up as we are at the end of the interviewing process? This should have been brought up during the 2nd (technical) interview and my time would not have been wasted. Also, during my panel interview, 1 of 7 on the panel is not even part of the immediate team; LOREN KIM. Loren is a liaison from the parent company in Korea. Loren has no people skills nor how to conduct herself in a professional manner. AGAIN, an interview is not only for the candidate to sell themselves to the company but also the company to showcase themselves to the candidate as to why they would want to work there!!! NEVER have I ever in all my 20+ years of interviewing have I ever had someone disagree to my responses during an interview. For context, I was trying to give an example of my prior experience with an office equipment manufacturer and how products the two-business sell have SIMILARITIES; both have motors, odometer for car and meter read for a copier, accessories to meet the need of the end user, etc. Rather than listen to my justification, Loren then response back with … “they are not the same … you don’t use a copier 24-7”. Little does she know, some companies rely on their copiers for their business and have a 1st, 2nd and 3rd shift … so yes, copiers can be used 24-7! Being a hiring manager at one point in my career and an individual who has conducted a number of interviews, those interviewing a candidate should just take notes (or ask the candidate to elaborate) of the candidate's response and not share such rude commentary immediately to the candidate's face! BTW, this was a video TEAMs call and I’m sure the reaction on my face was telling to the panel as I was unsure how to react. This interview process with Hyundai Autoever America is the WORST experiences I’ve ever had and I’ve worked for bigger companies! This company needs to re-visit their interviewing process/methodology and scale down as to who should be part of the process. What they are doing now is not a positive interviewing experience for any candidate!!!

      Questions d'entretien [1]

      Question 1

      Typical situational questions and provide examples from prior experience to support.
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      2