5y
Thank you very much for applying for the role and for your feedback. Competition for this position has proven to be very high, with a great deal of high calibre candidates sending through their applications. We have a rigorous recruitment process, and to make it through to first interview you clearly demonstrated that you were amongst the top applicants.
I'm sorry that you found the first interview a negative experience, we will be sure to review our processes to ensure that this is rectified going forward. Video calls make for a convenient medium for meetings and interviews, but of course, it can be difficult to establish eye contact when looking at the screen as opposed to the camera and also whilst taking notes, especially when this is done on a separate monitor. Again, this is something we can look to remedy for future interviews.
You are quite right in identifying some of the more 'typical HR questions'. These are very valuable and we don't believe that they should be overlooked. At second interview is where we would really drill down into an applicant's experience, skills and critical knowledge. If you would like some further insight into why you were not progressed to second interview, please do feel free to get in touch and we can provide this.
Thank you again for your feedback and we wish you all the best in your job search.
